Many big-box retailers are caught up in cost-efficiency and mass distribution but it's worth pointing out that many small retailers are specialty retailers. Specialty retailers typically focus on one, or a small number of product categories, which allows them to develop greater knowledge and expertise with their merchandise and services. Kelowna is home to hundreds of small owner-operator businesses contributing to the economic health of our community and providing some unique and special products. Here are the cities best for you to check out.